How can I find out the status of my Access Guarantee?
To view the status of your Access Guarantee:
View all Help categories
Sign in to your WebStore (if you are not signed in already).
Click the arrow beside your username (top-right corner), and then click Your Account/Orders.
Click the View Details button next to the order to which your Access Guarantee applies.
You are directed to your Order Details page. The number of days remaining in your Access Guarantee is displayed next to each item the guarantee applies to.