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Where can I find a link to download or re-download the software that I ordered?

To find a link to download your software:

  1. Sign in to the WebStore from where you ordered the software using your Username and Password.
  2. At the top of the page, click the Your Account/Orders link.
  3. In the Order History section, select the software that you ordered and click the View Details link. The product information including serial number is displayed.
  4. On the Receipt page in the Items section, click the Start Download button.
    • If you have previously downloaded and installed the SDM, the Secure Download Manager window will display your most recently ordered software. Go to step 6.
    • If this is the first time you have downloaded the SDM, the Secure Download Manager Installation window is displayed.
  5. Click the Download SDM button. The SDM starts downloading.
    • For specific installation instructions for Internet Explorer, Mozilla Firefox, Google Chrome and Apple Safari, click the appropriate tab in the Secure Download Manager Installation window.
    • Once you have downloaded and installed the SDM, your most recently ordered software is displayed in the Secure Download Manager window.
  6. To begin downloading your software, click the Start button.

    Note There may be more than one file that needs to be downloaded for your software.



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