What is Access Guarantee?

The Access Guarantee option offers you protection for your download(s) and/or key(s), allowing you to access them any time from 1 to 24 months from the day you place your order.

With most orders you will receive the Basic Access Guarantee, which provides access to your download(s) and/or key(s) for 31 days from the day you place your order, at no extra cost.

To ensure that your download(s) and/or key(s) are protected for 24 months, you can purchase the Extended Access Guarantee (if available) for a small fee. This will ensure that you have secure access to your download(s) and/or key(s) so that you will not have to purchase a new copy of the product or pay additional fees if your system crashes, you get a new computer or you need to download your software again. Under certain circumstances, the Extended Access Guarantee may be automatically included in your order at no extra charge.

If the Extended Access Guarantee is not automatically included in your order, and you do not purchase it, then after 31 days from the day you ordered the product you will no longer have access to your download(s) and/or key(s). If you need to download again, you will be required to pay a retrieval fee to access it again for another 60 days.



  • The Access Guarantee option provides access only to the download link(s) and key(s). It does not mean that you will be able to download and install the software an unlimited number of times using the same key.
  • The Access Guarantee option does not extend the duration of your license. If you purchased a six- or twelve-month rental or trial software, your license will still expire in the expected timeframe.


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