A download is a completely successful downloaded item. You may attempt to download as many times as you want but it will only count as one download when you have successfully completed the download.
By default, you are provided with two downloads, at a minimum, to successfully install the product.
Note: The second download is available as a back-up in case you need to re-install the software.
If you require additional downloads, contact support by clicking the Contact Us link at the bottom of the Help page.