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Help for downloading your MSDNAA software

If you need help or have questions about downloading software from this Web Store, click the Help link at the top of this page and refer to the section titled “Downloading MSDNAA Software.” Lastly, we would like to share some exciting news. In the upcoming weeks we will make available to you a new and improved Secure Download Manager (SDM v3.0) that will further simplify your download experience.

Technical Support Center:

Authentication is based on your JCCC email ID and password:

Example: studentUserName@stumail.jccc.edu
Password: MyJCCCC / Canvas password