Contact Us


There are several ways to get the support you need.

  1. Check the FAQs

Click the Help link at the top of the page to find answers to the most frequently asked questions. Topic areas include:

  • Registration and accounts.
  • Shipping and ordering
  • Downloading
  • Software installation and more.


  1. Submit an online help request


If you did not find a solution to your questions on the FAQs, and request support, follow the instructions below:

Microsoft Imagine products:

For any other products:



  1. Call us

Live customer support agents are available to assist you Monday to Friday between 6am and 6pm EST.; call waiting time varies by time of day.

North America
6:00am to 6:00pm (Eastern Time)

USA/Canada (Toll Free):