There are several ways to get in touch with us. Choose the option that works best for you.
Click the HELP link at the top of the page to find answers to the most frequently asked questions. Topic areas include:
If you did not find a solution to your question using the methods above, fill out the Customer Support form. Upon submitting the request you will receive an auto-confirmation email containing a support ticket number.
Most requests are answered in less than 12 hours; all requests are answered within 2 business days. Our support hours are weekdays between 6am and 6pm EST.
Live customer support agents are available to assist you Monday to Friday between 6am and 6pm EST.; call waiting time varies by time of day. Click here for a list of phone numbers and hours of operations by region/language.
126 York St. #200
Ottawa, ON, K1Y 5T5
Fax: +1 (866) 469-7512