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Do you have a question that was not answered in the Help topics? Request support as described below.

Microsoft Office 365 ProPlus Support

Email support     office-support@onthehub.com
  Typical response time: 1-2 business days
  Supported Languages: English
 
Phone support     1-855-561-4175 (Toll Free)
  Hours: Mon-Fri, 6am-6pm EST
  Supported Languages: English

Chat support    Click here
Hours: Mon-Fri, 10am-4pm EST (agent availability depending)
Supported Languages: English

To renew your Office 365 ProPlus subscription, simply place a new order for Office 365 ProPlus on this WebStore after your subscription expires. You can then sign in to Office 365 using the User ID found on your order receipt. Consult the Help topics about Office 365 ProPlus for more details.


Microsoft Imagine


Email support     Click Here
  Typical response time: 1-2 business days
  Supported Languages: English
 

All Other Support

Email support    Click here
  Typical response time: 1-2 business days
  Supported Languages: English, French, Spanish, German, Japanese, Portuguese

Phone support     Click here
  Hours: Mon-Fri, 6am-6pm EST
  Supported Languages: English, French, Spanish, German

Chat support     Click here
Hours: Mon-Fri, 10am-4pm EST (agent availability depending)
Supported Languages: English
 
 
Kivuto Solutions Inc. 987a Wellingston St., #301, Ottawa, ON, Canada K1Y 2Y1. Fax: +1 (866) 469-7512
North America
6:00am to 6:00pm (Eastern Time)


USA/Canada (Toll Free): 1-866-435-4722
1-888-396-1447
Local: 1-613-526-2881

Europe, Middle East and Africa (EMEA)
12:00pm to 12:00am CET (Central European Time)


France (Toll Free): 0800-916021
Germany (Toll Free): 0800-182-8612
Spain (Toll Free): 900-809-754
United Kingdom (Toll Free): 0-800-098-8436
Other countries not listed: +44-845-8697566

Asia Pacific
6:00pm to 6:00am (Singapore Time)


Australia (Toll Free): 1-800-426-231
Hong Kong (Toll Free): 800-968-781
Malaysia (Toll Free): 1-800-815-302