Contact Us

Support

There are several ways to get the support you need.

  1. Check the FAQs

Click the Help link at the top of the page to find answers to the most frequently asked questions. Topic areas include:

  • Registration and accounts.
  • Shipping and ordering
  • Downloading
  • Software installation
  • Accessing old serial numbers (Access Guarantee) and more.

 

  1. Contact OnTheHub Support

You can e-mail OnTheHub at: support@kivuto.com

Live customer support agents are available to assist you Monday to Friday between 6am and 6pm EST.

 

3. Contact Sheridan College Support

You can also contact Sheridan College's IT Service Desk at 905-845-9430 x2150 or servicedesk@sheridancollege.ca.

Information on hours of operation and a live chat option is available here:  https://it.sheridancollege.ca/service-catalogue/support/