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Montgomery County Public Schools

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Download and Installation Can I re-install my software after recovering from a system crash? Can I re-install my software on the same machine? I have a new computer -- how can I re-install my software on a second computer? I have a new computer -- how can I re-install my software? Where can I find a link to download or re-download the software that I ordered? I have downloaded an .iso file, how should I install the software? How many downloads am I allowed for the same product?	Policies and Security Privacy Policy Security What is the Return Policy?
Pricing and Billing What are my payment choices? What will the charge appear as on my statement? When will my credit card be charged?	Shipping and Delivery An item in my shipment is damaged. An item is missing from my shipment. What are the address requirements when entering the shipping information? Has my order been shipped? How do I track my order? When I place a mail order, what will I actually receive in the mail? I received the wrong product.
Your Account How do I edit my account information? How do I register? How do I register by submitting proof of my affiliation with my institution? How do I register with my institution issued email address? I receive an error when trying to register with my institution issued email address. What are valid submissions for providing proof of my affiliation to my institution? How do I change my password? I forgot my password.	Your Orders How do I view my previously ordered items? My activation code issues an invalid message; can I get a new one? Where can I find the serial key for my software? How do I request additional downloads?

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