Arkansas State University- Beebe - Technology and Information - DreamSpark Premium
Search Help Topics
Browse Help Topics
How do I change my password?
How do I edit my account information?
How do I register the account created for me?
How do I sign in?
I forgot my password or username. What should I do?
Can I send a copy of my order receipt via email?
How do I view my previously ordered items?
What am I eligible to purchase?
Download and Installation
Why isn't my software downloading?
Access Guarantee and Backup Discs
What is Access Guarantee?
How can I find out the status of my Access Guarantee?
What is Access Guarantee Retrieval?
What happens when my Access Guarantee expires?
Does Access Guarantee cover my entire order?
What is a Backup Disc?
Do I need to pay shipping fees for backup discs?
Who do I contact with questions about my backup disc?
The Publisher could not be verified. Are you sure you want to run this software?
Pricing and Billing
What are my payment choices?
What will the credit card charge appear as on my statement?
When will my credit card be charged?
Policies and Security
What is the Return Policy?
If you could not find a solution to your issue above, please