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Independent School District 196

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Download and Installation Can I re-install my software after recovering from a system crash? Can I re-install my software on the same machine? I have a new computer -- how can I re-install my software on a second computer? I have a new computer -- how can I re-install my software?	Policies and Security Privacy Policy Security What is the Return Policy?
Pricing and Billing What are my payment choices? What will the charge appear as on my statement? When will my credit card be charged?	Your Account How do I edit my account information? How do I register? How do I register by submitting proof of my affiliation with my institution? How do I register the account created for me? How do I register using the registration code provided to me? How do I register with my institution issued email address? I receive an error message telling me that my registration code is incorrect/has expired. I receive an error message when attempting to register an account created for me. I receive an error when trying to register with my institution issued email address. What are valid submissions for providing proof of my affiliation to my institution? How do I change my password? I forgot my password.
Your Orders How do I view my previously ordered items? My activation code issues an invalid message; can I get a new one? Where can I find the serial key for my software?

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