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HS Osnabrück - Fakultät IuI - EDV Schulungszentrum - DreamSpark
HS Osnabrück - Fakultät IuI - EDV Schulungszentrum - DreamSpark
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  • What is the Secure Download Manager (SDM) and why do I need it?
  • How do I download software with the Secure Download Manager (SDM)?
  • How many downloads am I allowed for the same product?
  • I have downloaded an .img or .iso file. What do I do now?
  • Where can I find a link to download or re-download the software that I ordered?
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Access Guarantees and Backup Discs
  • What is Access Guarantee?
  • How can I find out the status of my Access Guarantee(s)?
  • What is Access Guarantee Retrieval?
  • What happens when my Access Guarantee expires?
  • Does Access Guarantee cover my entire order?
  • What is a Backup Disc?
  • Do I need to pay shipping fees for backup discs?
  • Who do I contact with questions about my backup disc?
Shipping and Delivery
  • I received the wrong product. What should I do?
Error Messages
  • The Publisher could not be verified. Are you sure you want to run this software?
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